As normal, I'm
sitting here on a Sunday evening, trying to write up my diary / musings from
the past week in order to give you a little taste of life as a volunteer
in Lusaka. Normally it's fairly easy as, given I spend
most of the week in the office, I'm not overwhelmed with things to write. However, this week I am struggling to know
where to start as I have so much I want to say.
Being British (English, if you'll let me be specific) I feel it
necessary to start with the weather.
Now, I know
those of you in the UK will
kick me for saying this but Lusaka
has been cold, wet and quite frankly miserable this past week. Despite last Sunday's (10 March) extensive
downpour God felt it necessary to have another power shower and soak Lusaka for pretty much
the whole day on Monday too, to the point I was awoken from my sleep again at
3am by the rain hammering on the tin roof.
With the rains came cloud and a nasty chill. I always sleep under the duvet but this week
I was considering taking the second duvet off the other single bed and doubling
them up! I know those of you in the UK
have been having snow and negative centigrade temperatures but I was cold this
week despite it being c.10C as I'd grown used to the +30C sunshine.
It was a Bank
Holiday on Tuesday but when everyone returned to the office on Wednesday after
their long break they found their Finance volunteer huddled in the corner with
goosebumps on her arms. I think it's
because my corner of the office is naturally more shaded than the rest of the
office but I had come to work very inappropriately dressed for the weather in a
T-Shirt (I do have a jumper with me but I'm doing my best not wear it as that
defeats the object of leaving the UK for warmth) and so was suffering
somewhat. It isn't only me though, the
housekeeper Donna was in a fleece all week and yesterday I saw a man in scarf,
coat and gloves!! Even the clothes shops
have brought out their thermals, jumpers and fleece lined clogs (yes, honestly,
I saw them in Levy Junction on Sat!). I
think God has finally heard my prayers though as today (Sunday 17 March) has
been scorchio and Kate is a happy lady once more, walking around in a vest-top
and crop trousers. I had got a list of
household things to do and even some work I wanted to address but that went
straight out the window when I saw the sun and I have just returned from a 3hr
walk/amble in the sunshine - yiippeeee.
I know we're entering the Winter season here but please God let the sun
remain......
Another of this
week's events was my trip to renew my visa. I'd come into the country on a 30 day
Business Visa which I'd obtained in the UK prior to departure. On my arrival SolarAid had immediately
engaged an immigration agent to apply and pay for a work permit on my
behalf. The forms were extensive and
required certified copies of my Finance qualifications, passport and
photographs however the application went in and I was asked to present myself
in front of the immigration officer a few weeks later. So, on Thursday, I went to the immigration
agents office and they took me to immigration in Long
Acres.
The building
itself was somewhat imposing, another 80's style concrete monolith rising into
the sky. However, the inside was even
more scary looking a bit like an institution. I was shown to the second floor where there
was a long corridor filled with people standing outside office doors. Each office door was covered in a metal
security grill, the presence of a padlock hanging from the corner of each door
indicating whether they were open or not.
The corridor had hundreds of paper files filed up and in one corner a stack of papers had a dirty
mop laying on top of it. I hope, but am
not convinced, one of the files didn't contain my personal details.
I was invited
into a small room (the plaque outside described it as the Risk Management
Office - a very dubious start!) with three immigration officials and asked to
take a seat. Beside me were some very
interesting characters; three young (~25yrs old) Chinese men who were trying to
setup a factory in Lusaka, an older American gentleman, an Indian gentleman trying to apply for a job in
Zambia and two Muslim men in full prayer clothes (I didn't establish their
reason for visiting). I sat there for a
good 2 hours with the representative from the immigration agency, Francis. After seeing the Indian gentleman have his
application refused and told to leave the country I started getting a little concerned;
was that going to happen to me? In the
end Francis became frustrated and left the room saying he'd 'be back
shortly'. Half an hour later I was
beginning to get a little hot underneath the collar as Francis hadn't returned
yet he had taken my passport with him.
Thankfully he returned about 20 minutes later and instructed me to
accompany him downstairs to another office where a gentleman had my passport
and was busy stamping it with a month's visa extension. Apparently the Home Office have run
out of work permit booklets so, until such time as they have a delivery, I have
to return to immigration once a month for a new stamp in my passport. Other expats claim this has been going on for
months so not to expect a work permit booklet anytime soon. Ah well, at least my passport is getting some
nice stamps. I must return in a months time for another stamp and adventure :)
As for work,
you'll be pleased to know that I successfully completed my first ever month end
- yay! I'd be lying if I said it was a
piece of cake but it is completed. If
I'm honest I was feeling a bit smug at first as I'd done my Trial Balance in
Excel in a timely manner and had everything balanced and coded so was, in my
head, ahead of schedule. What a
fool!
At present, SolaAid
Zambia
uses a financial system called Sage Pastel.
Now I know my Finance friends at John Lewis in the UK think Oracle
has been sent as an extreme punishment from God, to torture all those stupid
enough to go into accountancy, but Oracle has nothing on Sage Pastel. As soon as I started to enter the month's
data into Pastel I began to realise why Lorraine
said she hated it and why she'd heeded me to leave time for doing this part of
the Month End process.
I diligently
typed in the journals and pressed 'Update' to have the system process them only
to find when reviewing the output report that journals had been deleted at
will, shuffled in order and amalgamated at random. The deletions I could fix by re-entering the
data but the amalgamations drove me to despair as it prevented me undertaking
the bank reconciliation in the system.
To add insult to injury, the system duplicated sales and then prevented
the reverse journal for 'tax reasons', forcing Lorraine and I to agree a 'fix' journal
through 'Other Income' - argh! After a
two day battle with Sage Pastel I was about ready to sling it out of the
window. Now I understand why we'll
shortly be moving to a new system......the sooner the better is all I can say
as nothing can be as bad as Pastel! However,
it was another vital lesson learned; don't declare finished until you've done
all the tasks, 98% complete is good but not done!
Despite the
trials and tribulations of Sage Pastel I can confidently say my role at
SolarAid Zambia
is one of the best jobs I've had in my career so far. For once I feel like a true member of a team
and not just a tiny cog in a wheel. My
role is quite a privileged one as I get to interact with both the Directors
(Ops and Non Execs), the Zambian Field and Office teams, the Zambian Banks and
the London
management team. Compared to John Lewis its also alot faster pace. At first this was a little tricky for me as I
am quite a methodical, process driven person but I think I'm starting to adapt. The pace has its advantages as it allows to
quickly make decisions and adopt changes as appropriate.
One of things I
am passionate about is Finance not being a 'dark art' that other people don't
understand as that generally results in the isolation of the Finance member of
the team, particularly in a small company.
I had been speaking to Sarah, our Operations Director, about this and
mentioned that I was keen to get Finance included in our regular staff
meetings, to raise awareness of what Finance 'does' and how it interacts with other roles. We kicked this off this week and I'm hoping
it'll bear fruit over the next few months.
One of the other
things I'm passionate about is Finance data 'telling a story' and being useful
in the day to day running of organisations.
I think the emphasis historically has been on financial reporting and
bookkeeping which, whilst good, goes not help guide the day to day ops as its
all focused on the past. I did some work
in this area at The Passage charity in London,
in the latter part of 2012, and its given me some ideas and 'food for thought'
as to what I can do here. I've
instigated some basic weekly reporting but there's a long way to go. The challenge I have here, as always, is what
I can realistically achieve in 4 months (well, three now - eek!) that will stay
and be utilised. You may just have to
watch this space and see what materialises.
Finally, since I
have now been here a full month (I know, doesn't time fly when you're having
fun!) I've had a chance to reflect on the things I brought with me and what I
would / wouldn't bring with me if I was coming again. So, here goes......
Essential
Packing
· Umbrella - great for sheltering
you from the heavy tropical rains but equally good as a sunshade when the sun
returns. I brought my Poundstretcher
umbrella and its perfect.
· Calculator - I know I'm an
accountant and so this was important for my work but its also really useful for
working out how much things cost. 8
Kwacha = 1 GBP so unless you're an expert in your 8 times table (and I am not, much
to my parents dismay) a mini calculator comes in very handy
· Primarni Flip Flops - I wear
them permanently in the cottage as they keep the dust and bugs off my feet and
they make showering much nicer as, good as my shower is, its not the white
bathroom I have back in London
· Shower Glove - its like a
loofar but in a glove and its great for removing the dirt from my feet after a
long day walking in sandals.
· Funky Laundry Bags - My sis got
me some really funky pink laundry bags from a sample sale at Superdrug and
they're invaluable for keeping my pongy clothes contained after a hot sticky
day walking about town. They also look
pretty sitting in the bedroom which is an added bonus.
· Soap Dish - Most people here
seem to use bar soap so I was really glad I brought with me my £1 purple soap
dish, obtained in the John Lewis sample sale.
I told my team at the time that it'd come in useful but did they believe
me.......no, they thought me mad as normal
· Washing Line - as Joy, my
roommate in China
can attest, I never go anywhere without my Lifeventure washing line. I know Donna helps me with the laundry but I
still prefer to wash my underwear myself so the washing line is getting
utilised :) It's also very useful for
hanging curtains if required and even, when I was camping in West Africa, got
used to keep the tent outer secure in high winds.......do you see why its so
useful yet?!
· DVDs and Computer - I really
deliberated over including these when I was leaving London but I am so glad I brought them. It gets dark here really early and when
there's a powercut entertainment can be even more limited so my trusty laptop
comes into its own then, allowing me to watch movies on battery. I brought all sorts of weird things with me....ended
up watching My Fair Lady the other night which was surprisingly good. I've even managed to find microwave popcorn
in PicknPay to accompany tonight's movie.....sorry I'm digressing as normal
· Kindle - I used to be a die
hard paper book fan but I'm sorry to say the Kindle has won me over. It's so easy and light and slips right into my
pocket so I can easily take it out on my adventures to read on my regular tea
and cake breaks.
Things I
should have left behind
· Alarm Clock - its so bright
here at 6am that I challenge anyone to stay asleep. Added to that, the dawn chorus I get as an
added bonus for living in the 'garden' cottage and the thin homemade curtains
and I really never need the alarm clock.
· Makeup - I do occasionally wear
it but more often than not my skin is so sticky from the heat (not last week,
but normally) that the very thought of wearing makeup seems repulsive.
· swimming Kit - The swimming
pool is so far away from my cottage that realistically, I don't think this is
going to see sufficient outings to justify the space in my small suitcase.
·
Travel Towel - Now this item
would normally be essential but I am lucky enough to get fluffy towels with my
cottage so the travel towel has rightly been relegated to the suitcase....adios
amigo!
Things I wish
I'd brought
· Nail polish - I always forget
this but its vital when toenails are permanently on show in sandals. I got some pink stuff here but its not a
great quality one. I miss my purple,
turquoise and blue nail polishes
· Toilet paper - I know I'd never
realistically pack this but I do miss nice Andrex toilet paper. The stuff here is virtually see through and
not at all quilted ;)
· Hair conditioner - just a small
amount though; the water here is doing funny things to my hair and I miss my
hair oil and conditioner to get the gloss back.
Maybe it's because I'm not blow drying it and am letting it dry
naturally?
There are other
items that are still in the maybe pile.
I brought an emergency bag of Haribo with me (needless to say they
didn't last long, despite my trying really hard to keep them for an emergency)
and I still considered them essential packing until this last weekend when I
discovered Percy Pigs in Woolworths.
Yes, you read it correctly, I found Marks and Spencers products for sale
in Lusaka. So, Waitrose friends, if Marks and Spencers
can do it, surely you must be able to direct me towards some of your goods
here........they've got to be somewhere.....you know how those B2B guys like to
bend the rules :)
If you're not
already comatose from reading another of my extensive inane ramblings then
congratulations and see you same time, same place next week. Cheerio folks.